Refund Policy 

1. Nature of Digital Products

Unlike physical goods, digital E-books are “consumed” the moment they are downloaded or opened. For this reason, Om-nify Hub Services generally does not offer refunds once a purchase is completed and the digital link has been delivered.

2. Eligibility for a Refund or Exchange

We want you to be satisfied with your purchase. We will consider refund or exchange requests only under the following specific circumstances:

Duplicate Purchase: If you accidentally purchased the same E-book twice within a 24-hour window.

Technical Defect: If the file is corrupted or incomplete and we are unable to provide a functional replacement after you notify us.

Non-Delivery: If you did not receive the download link via email and our system confirms the link was never accessed.

3. How to Request Assistance

If you encounter an issue, please reach out to us within 7 days of purchase:

Method: Fill out the form on our Contact Page.

Details Needed: Provide your order number and the email address used for the purchase (read@om-nify.com).

Resolution: Our team in Yaba will review your request and respond within 2-3 business days.

4. Unauthorized Use

Any attempt to file a fraudulent chargeback through your bank or payment processor without first contacting Om-nify Hub Services will result in a permanent ban from our platform and the “Hub” network.